ING is a global financial institution of Dutch origin offering banking, investments, life insurance and retirement services. We serve more than 85 million private, corporate and institutional customers in Europe, North and Latin America, Asia and Australia. We draw on our experience and expertise, our commitment to excellent service and our global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.

ING’s overall mission is to help customers manage their financial future. Capitalising on changing customer preferences and building on our solid business capabilities, ING’s strategic focus is on banking, investments, life insurance and retirement services. We want to provide retail customers with the products they need during their lives to grow savings, manage investments and prepare for retirement with confidence. With our wide range of products, innovative distribution models and strong footprints in both mature and developing markets, we have the long-run economic, technological and demographic trends on our side. We align our business strategy around a universal customer ideal: saving and investing for the future should be easier. While steering the business through turbulent times, we will execute efforts across all our business lines to strengthen customer confidence and meet their needs, preserve a strong capital position, further mitigate risks and bring our costs in line with revenue expectations.

ING conducts business on the basis of clearly defined business principles. In all our activities, we carefully weigh the interests of our various stakeholders: customers, employees, communities and shareholders. ING strives to be a good corporate citizen.

ING wants to pursue profit on the basis of sound business ethics and respect for its stakeholders. Corporate responsibility is therefore a fundamental part of ING’s strategy: ethical, social and environmental factors play an integral role in our business decisions.

Offers retail banking services in the Netherlands, Belgium, Luxembourg, Poland, Romania, Turkey, India, Thailand and China. Private Banking is offered in the Netherlands, Belgium, Luxembourg, Switzerland and various countries in Asia and Central Europe. Mid Corporate Clients in the home markets (the Netherlands, Belgium, Poland and Romania) are also part of Retail Banking.

Operates direct retail banking activities in Australia, Canada, France, Germany and Austria, Italy, Spain, the United Kingdom and the United States. The main products offered are savings accounts, mortgages, mutual funds and payment accounts.

Conducts operations for corporations and other institutions. The primary focus of ING’s wholesale banking business is on the Netherlands, Belgium, Poland and Romania, where it offers a full range of products, from cash management to corporate finance. Elsewhere, it takes a more selective approach to clients and products.

Is a market leader in life insurance and retirement services in the Netherlands and Belgium, and operates life insurance, retirement services and asset management in Hungary, Poland, Czech Republic, Slovakia, Bulgaria, Romania, Russia, but also in Spain, Greece and Turkey. In almost all countries in Europe ING has built its life insurance operations from scratch. This entry strategy has been successful.

Provides insurance, investment, retirement and asset management products and services in the region. ING is ranked third in the defined contribution segment of the US retirement services market as measured by assets. We are also a leading pension company in a number of Latin American countries, including Mexico, Chile and Peru.

Conducts life insurance and asset/wealth management activities in the region. ING is the region’s second-largest international life insurer in nine countries. ING has strong positions in Australia, New Zealand, Japan, Hong Kong, Malaysia and South Korea, and has a growing presence in the high-growth markets of China, India and Thailand.

1. including inter-company eliminations
2. including impact coupon to Dutch State (EUR 425 million with regard to EUR 10 billion)

• Go to Ratings page

(based on market value in EUR billion)

source: MSCI, Bloomberg, 30 June 2009

On 13 May 2009, ING announced that – in line with the April 2009 strategy announcement – it is taking measures to simplify its governance. To increase the business focus of the Group’s leadership now have their own Management Board, consisting of the Group CEO, CFO and CRO and positions for three other members.

On 26 October 2009, ING announced today it will move towards a separation of its banking and insurance operations, clarifying the strategic direction for the bank and the insurance company going forward. This also leads to changes in the structure and composition of the respective Management Boards.

Read more

• Jan H.M. Hommen, chairman Executive Board and CEO Banking and Insurance
• Patrick G. Flynn, CFO ING Group, Banking and Insurance
• Koos J.V. Timmermans, CRO ING Group, Banking and Insurance
• Eli C.P.A.J. Leenaars, member Management Board Banking
• Dick H. Harryvan, member Management Board Banking
• Eric F.C. Boyer de la Giroday, member Management Board Banking
• Hans van der Noordaa, member Management Board Insurance
• Tom J. McInerney, member Management Board Insurance

• Peter A.F.W. Elverding, chairman
• Jeroen van der Veer, vice-chairman
• Tineke J.P. Bahlmann
• Henk W. Breukink
• Claus Dieter Hoffmann
• Piet Hoogendoorn
• Piet C. Klaver
• Godfried J.A. van der Lugt
• Harish Manwani
• Aman Mehta
• Joan E. Spero
• Jackson P. Tai
• Karel Vuursteen
• Lodewijk J. de Waal